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286
 
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While I don't think it is unfair for ISPs to charge more for heavy usage, I do have issues with them all lying to get customers to sign up.
UNLIMITED means 'without limits', whereas
UNLIMITED* means LIMITED !!
I'm very disappointed the trading standards have let this continue. There are some parts of language which are completely unambiguous - and this should be one of them.
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The Pigs of Uranus
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Yes the "unlimited" (but not) has spread to mobile phone contracts.
O2 Unlimited texts with "fair usage policy", so that's not really unlimited then....
Dave R
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486
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| I hate that they say unlimited and I also hate how new customers get deals and old customers are forgotten about. I am with BT and have pay for the top service for many many years untill a couple of months ago I was limited to 40gb per month and then they went "Unlimited" with a fair use policy I went over the limit a couple of times nad they sent me NO emails and NO phone calls, I only noticed when I got my quarterly bill in and it had a large amount added to it. Now that I am "Unlimited" and classed as a high user my connection is limited at peak times 6pm - midnight sometimes i'm not even getting 512 at these times?? Another thing with BT a couple of years ago they contacted me and asked if I would like to sign up for a 18month contract to get 8mb speeds (they admitted I wouldnt get more than 4mb on my line)
I agreed and then when I phoned up to complain about the speed on my line a month ago I got told that my line could only ever supply 2mb??? So they lied to me!! they have now rang up 3 weeks ago to offer me a home hub and phone for no extra cost to sign up for another 12 months, I agreed and I have rang them 2 times since and been told they know nothing about the call they made to me??? All in all I am not very satisfied with BT and if I wasnt a lazy git I would move elsewhere but I dont like to rock the boat when everything works. Rant over!
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Pentium
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we have BT and after my brother got Internet in his room we where going 10GB+ over our limit (8GB if i remember correctly) so we upgraded ours to unlimited as it was cheaper then paying the extra for out overuse, our connection does slow down but only noticeable sometimes about twice a week when i get cut off from CSS  and overall i am happy with the service but do agree BT needs to sort its self out as it has been erm challenging at times calling them
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Pentium
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Columbo77, your answer is here
Disclaimer: Any advice I provide is only applicable in my reality and may need altering to fit yours There is no place like 127.0.0.1
Best Video Evar! UPDATED
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206 BHP 0-62 in 6.3 secs.
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No it isn't.
Like all ISP's Be have a FUP.
And like all ISP's they use the word "unlimited", but cover their backs with the small print.
Maybe they haven't applied it yet, but I can almost guarantee that if their network gets fully used or overloaded with P2P'ers migrating to it, they willSee: https://www.bethere.co.uk/fairusage.do The relevant sentence is : Making excessive use of, or placing unusual burdens on, the network, Not forgetting: Collecting, streaming, distributing or accessing any material that you know, or reasonably should know, cannot be legally collected, streamed, distributed or accessed
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Pentium
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Yes, everyone has an FUP, however Be's isn't limited to make it just a loophole. It actually deems excessive as a real excessive amount and not a few Gb, that was my point 
Disclaimer: Any advice I provide is only applicable in my reality and may need altering to fit yours There is no place like 127.0.0.1
Best Video Evar! UPDATED
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206 BHP 0-62 in 6.3 secs.
Group: Moderators
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| Define "excessive" What they may do at present is no guarantee of what they may do tomorrow, or in 5 minutes time, or at any time of their choosing. Any ISP that offers truly unlimited usage at that price without the option to cap etc. is committing commercial suicide.
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