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186
 
Group: Forum Members
Last Login: 07/12/2008 12:39:57
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Hope some of you nice gents could help me out.
My friend has a P4 running XP with SP3 installed. I recently gave him 1.5Gb of ram and he duly installed it.
He tells me that after that the pc went into a loop of rebooting. So he took out 512Mb and stuck a 256 back in (leaving hm with 1.25Gb). Since then the pc boots, mouse works and the keyboard works in the bios.
I've done searches of the net and all seem to recommend uninstalling the drivers from control panel then reboot. Done that til I'm blue in the face and no joy.
Any ideas or help would be greatly appreciated.
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Pentium
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It may just be a faulty stick of RAM. If so, there's nothing you can do to fix it 
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186
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Last Login: 07/12/2008 12:39:57
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If that's the case, would replacing the ram with a good stick solve the problem?
It's a really odd problem, the keyboards work in the bios but not Windows. Is it possible to fix the issue without a reformat?
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Pentium
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Sorry, I misunderstood. I thought you were trying to fix the rebooting problem.
First of all, try the keyboard in a different USB port, preferably not the one connected to the current port.
I don't know if you'll be able to do it without a keyboard, but if you download and run X-setup from here:
http://www.majorgeeks.com/download.php?det=127
do a search for Phantom , and tell it to display phantom hardware in device manager, you can uninstall any hardware that's not currently connected to the computer. At the same time, try uninstalling the keyboard drivers and check in the USB devices list. It may be a case of something that should be there is not being correctly identified by Windows, and is then not being used. This *should* let you see it to uninstall it. Unplug the keyboard to do this, as it will ensure that all the related devices are showing as disconnected.
If you don't recognise something, leave it as it is and check it out first!
If the computer you're using to post here is connected to the faulty computer, you could try a remote access program, like VNC, to control the faulty system and use the keyboard to find and solve the problem.
EDIT: Just thought, it may be worth booting to Windows before plugging in the USB keyboard so that Windows will recognise something being plugged in.
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186
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Last Login: 07/12/2008 12:39:57
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Just out of curiosity, in device manager there is a group called "Unknown" and in that group is the keyboard.
Could this be linked to the issues somehow?
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Pentium
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Probably will be linked to that. Try updating the driver for that device/devices, you may have to do so from disk, as original driver has been wiped/ uninstalled.......
shuggie
Amd Phenom 9550(2.2GHz)/ Gigabyte GA-MA770-DS3 /Asus HD4850 (1GB) /2GB Kingston / WD250GB SATA/ Dell 17" CRT / SamsungDVD writer /Enermax Liberty 500w /-WinXP SP2+Vista64bit (Internet)
Intel C2D 2200(2.2GHZ) /ConRoe1333-esata2/ Asus EN9800GT (1GB) /4GB Kingston/Samsung250GB-SATA2 / Optiarc DVDwriter/ WinXP-SP3.
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Pentium
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bluebaron (17/09/2008)
Just out of curiosity, in device manager there is a group called "Unknown" and in that group is the keyboard.
Could this be linked to the issues somehow?
Yup. You can either try the method I gave above, or if you have an internet connection, try updating the driver and let Windows check for an update online. For some reason the keyboard's not being recognised correctly, so an online update may solve it
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186
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Last Login: 07/12/2008 12:39:57
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Nah, that didn't work.
It's getting to the point where I may just recommend he reinstalls. This problem's got me puzzled like no other I've come across.
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186
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Last Login: 07/12/2008 12:39:57
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Just to keep people updated, the solution seemed to be a full reformat and re-install of XP.
Thanks to those that tried to help.
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