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186
 
Group: Forum Members
Last Login: 03/11/2008 22:20:00
Posts: 68,
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This week iv just got my mac code from Aol, they told me i would have unlimited downloads but then went back on what they said.I found the call centre staff poor and one person would give you a different answer from another.They promised me a month free when I signed up for an 18 month contract but then went and took money anyway they seem to do as they please as well as traffic shaping which makes the network really slow. I'm so glad il be moving to 02 (be) broadband and iv heard good things about them.
http://gullysblog.blogspot.com/
It's my blog its rude stupid and I typed it with my own straw.Now with free ringdings......no not really.
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386
Group: Forum Members
Last Login: Yesterday @ 11:48:44
Posts: 524,
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I totally agree with what you said regarding aol, they really are a joke and beyond! never used to be but are now since carphone warehouse took over.
Jason
Rig #1 Win XP Home SP3/AMD Duron 1600 O/C... @ 2000MHz/Maxtor 120Gb/Hitachi Deskstar 80Gb/2 x 512Mb DDR 400MHz (running @ 333MHz)
Rig #2 Win XP Pro SP2/PCLinuxOS 2007 (Dual Boot)/AMD AthlonXP 2500+ Barton/Maxtor 40Gb/Hitachi 160Gb/2 x 512Mb DDR 400MHz (running @ 333MHz)
Rig #3 Win XP Home SP3/AMD AthlonXP 2000+/Fujitsu 15Gb/Maxtor 20Gb/1024Mb DDR 266MHz
Rig #4 Linux SME Server/File - Print - Mail/AMD Sempron 2800+ SKT 754/S-ATA 250GB/1 x 256Mb DDR 400MHzRig #5 Vista Home Premium x86 (SP1/Intel Celeron E1200 1.6GHz x2 (Dual Core)/2 x 160GB Hitachi S-ATA 8MB Cache (Hardware RAID 0)/40GB EIDE/500GB Seagate FreeAgent/2 x 1GB DDR2 667MHz (Dual Channel)/1GB Readyboost
Rig #6 Win XP Pro SP3/Intel Celeron SKT 775 2.66GHz/Seagate 80GB S-ATA/1024MB DDR 400MHz
Rig #7 Advent Laptop/Vista Home Premium/Intel 1.6GHz CPU/1024MB DDR2 RAM/60GB S-ATA H/D/15.4" WXGA/DVD Multi/10/100/1000Mb LAN/WLAN 802.11b/gRig #8 (Test Rig)Win XP Pro SP3/Intel Celeron 2.7GHz/10GB/80GB H/D's/768MB DDR RAMRig #9 (Virus Rig  ) Win XP Home/AMD Duron 750MHz/640MB SDRAM PC133/80GB EIDERig #10 Acer Aspire One (Mini Notebook)/Linpus Lite Linux/Intel Atom 1.6GHz/512Mb DDR2/8Gb Flash HDD/8.9" screen/WLAN 802.11b/g 10/100Mb LAN/Card Reader
Linksys Wireless Access Point
Netgear DG834G ADSL 2+ Modem-Router/Netgear 10/100 8 Port Fast Switch
AOL Silver 2Meg BroadbandADSL24 8Mbps Home30 package
1 x Xbox360 Live (Sold)/1 x Xbox360 Live-Firmware Hack-RROD Fix  /1 x Xbox Softmodded/Playstation 3
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186
Group: Forum Members
Last Login: 03/11/2008 22:20:00
Posts: 68,
Visits: 156
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I'm just counting the days till I leave aol, only 3 days left!
http://gullysblog.blogspot.com/
It's my blog its rude stupid and I typed it with my own straw.Now with free ringdings......no not really.
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186
Group: Forum Members
Last Login: 11/09/2008 02:54:51
Posts: 81,
Visits: 214
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I briefly worked for AoL a while back as a techie....before discovering that they didn't really want techies - just people who could read a script off a (slower than paint drying) computer screen. It was a "smart system" that (in theory) learned from experience, but in practice didn't as we were pressured to "keep the stats up" by NOT feeding back info on problems. Most of my then-colleagues would have been totally lost without the script to follow, but if you were a "real" techie, it slowed things down (while you waited to be told what the next question should be, when you already KNEW) Two things stuck in my mind: firstly, the department on the next floor had twice as many people working for it, and their job wasn't to fix problems, but to talk people out of leaving. (Tech support didn't have access to the software that would "turn off" an account) the second was the very "variable" quality of their new recruits: mostly people who didn't even own a PC, let alone have internet access. I suggested that offering a discount to staff might help us gain personal experience. But thinking about it, it would have really made absolutely no difference: your personal experience and ability was irrelevant... The Script was KING!
AoL back then employed people to take out contracts with their rivals, phone their helplines, and try to get their rivals' employees to make "inappropriate statements" which they'd then make official complaints about. They were absolutely terrified that their rivals might try the same trick on them, and forbade anyone who worked for AoL from expressing ANY kind of opinion on anything. That makes it kind of hard to form any kind of a "rapport" with customers! I remember a call from an ex-serviceman, who had married the ex wife of an American serviceman, while in Germany. His wife's son had been murdered back in the USA, by a felon who was out on remand for another offence; they were keeping abreast of the trial via the internet... but the computer had crashed, losing all the information (including bookmarks) The official line was that this simply wasn't AoL's problem. I took the view that finding replacement links was a job that needed doing... so I did so, although fully aware that I was committing a "grave offense" for which I could be fired! (I quit at the end of the month. I can't work for a company where I end the day thinking "I did a good job today, and I'm proud of it.. I hope I don't get fired for doing it.")
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Pentium
Group: Forum Members
Last Login: 29/11/2008 15:03:08
Posts: 10,954,
Visits: 6,910
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| Well after having the wrong support number and finally getting through it turns out the frustrated e-mail I sent worked and the account has been cancelled. Now all I need is my MAC Code. Think i'll go with Tiscali...
Intel e7200 @ 4.0GHz (4.32GHz SuperPi(e)) Lapped Asus P5E-VM (Vdroop pencil modded) 4Gb Patriot Pc6400 4-4-4-12 250Gb Samsung Spinpoint Sapphire ATI 3870/Akasa Vortexx Neo Enermax 600 Watt PSU Ubuntu/Win XP All in a Thermaltake Handbag... Or flying @ 4.21GHz in the Stacker. Try some MM Super Pi(e) here!
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Pentium
Group: Forum Members
Last Login: Today @ 01:16:14
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-Wiz!- (12/03/2008)
Think i'll go with Tiscali...
See you in 3 days with a similar post
Disclaimer: Any advice I provide is only applicable in my reality and may need altering to fit yours There is no place like 127.0.0.1
Best Video Evar! UPDATED
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286
Group: Forum Members
Last Login: 03/11/2008 23:57:37
Posts: 414,
Visits: 1,551
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How to cancel AOL????
I say we take off and nuke the entire site from orbit. It's the only way to be sure.
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Pentium
Group: Forum Members
Last Login: 29/11/2008 15:03:08
Posts: 10,954,
Visits: 6,910
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Still Need my MAC code...Grrr.
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