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186
 
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Last Login: 13/11/2008 21:58:02
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We've just got our broadband activated after moving house and for some reason it keeps on disconnecting after about ten minutes. Any ideas on what's causing it?
Thanks
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E2160, Asrock 4CoreSata2, 7900GTX, 1GB DDR, 250+80+750GB HDDs.
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Pentium
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Last Login: Today @ 20:11:26
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Details please. Which ISP and what router are you using?
It could be as simple as giving it a few days to calm down.
Disclaimer: Any advice I provide is only applicable in my reality and may need altering to fit yours There is no place like 127.0.0.1
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186
Group: Forum Members
Last Login: 13/11/2008 21:58:02
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The modem is a BT Voyager 210 and the ISP is Plus.Net. I don't really have a clue what to do, you're probably right about waiting for it to calm down a bit.
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186
Group: Forum Members
Last Login: 08/08/2008 21:10:53
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Hi Matt,
I am assuming you have moved in and BT have just connected an existing line into your property.
If you are connecting to the bt socket, try unscrewing the socket and plugging direct into the bt master socket and firing up your broadband.
If this cures the problem then BT will need to replace your wall socket as its a fault where your cover plate connection plugs into their master socket.
Hope this makes sense and also resolves your problem.
Nigel.
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